How To Become A Slot Machine Technician

7/30/2022/ Comments off

Become IGT Certified Proper service, maintenance, and optimization of Electronic Gaming Machines (EGMs) are critical to player satisfaction and successful gaming operations. This certification program offers classes covering new and existing product lines for floor personnel, slot technicians, and bench technicians. In your guide to repair slot machines you will find some common repairs that can be carried out by you, some videos to watch as well. If your slot machine has some complex issue then obviously you require a qualified technician. Changing the Top Florescent Light. The top florescent light bulb is easily changed by following these simple procedures.

The slot areas of casinos are where the action is. Flashing lights, ringing bells, clattering reels and the possibility of life-changing payouts attract huge crowds of customers. Although the slots themselves handle most of the work, a casino’s slot floor is still among the most labor intensive aspects of any casino. That’s because both the machines and their customers require a good deal of care, creating plenty of jobs and career opportunities within the slots division of every casino.

Slots Floor Personnel

The casino employees who most often come into contact with players are the slot attendants. Among their many responsibilities are responding to customers needs, making change, reporting jackpots, authorizing payouts, printing out jackpot tickets, verifying customer IDs and completing any tax or payout forms required. At the entry-level, slot attendants typically earn a base pay of around $20,790 a year in U.S. casinos.

Earning about the same amount annually is the slots club attendant, which is also considered to be an entry-level job. Requirements of this position include a friendly disposition, people skills to enroll new slot club members and provide customer service, and the ability to supply information about club benefits and promotions to members.

Ranking higher than attendants in the hierarchy of casino personnel are slot floor supervisors and managers. A typical slot club shift supervisor will earn $35,030 annually (median salary), while slot shift manager assistants receive $46,625 and slot shift managers get $51,910.

The shift managers will in turn report to the operations manager of the slots division, who is in charge of the day-to-day operations of all the casino’s electronic gaming devices and must make sure that that the casino is in compliance with all local, state and federal cash reporting requirements. This high-level position takes upwards of five years of slot floor experience and pays about $78,730 per year on average.

Technical Personnel

One of the best paid entry-level jobs in any casino is that of slot technician. It requires training and certification from a school that specializes in gaming machine maintenance. Courses in mechanics, electronics and microprocessor operation will have been taken as part of the school’s program of study. Slot techs may also need to be physically strong in order to be able to remove machines from the casino floor by using a hand trolley.

The slot technician is responsible for maintenance of slot machines and video games as well as for cleaning machines and replacing parts as needed. Because there are often thousands of units on a casino floor, one is almost always in need of attention. The slot tech will earn about $43,045 on average.

Next up the ladder on the technical side of the slots floor is the slot technician supervisor, who will coordinate the work of all the slot technicians. This position is responsible not only for determining through work schedules and task assignments who repairs what machines, but also for confirming that all of the casino’s slots function according to specifications. Such a supervisor needs two to four years of technical experience and should be able to fix machines, too. The average annual pay for a slot technician supervisor in the U.S. is in the vicinity of $58,410.

Other Slots Jobs

As high rollers have become extremely important to the bottom line of most casinos, several other slots-related employment opportunities have become available. One of these is the position of slots host, a job that entails greeting guests, introducing players to high stakes slots, recognizing frequent guests and ensuring that they have information on how to contact any host for future needs. About 2~4 years of related experience is required and the job is worth roughly $52,025.

Another position related to high rollers is slot marketing manager, which pays around $56,175 per annum. This person will develop and implement a strategic slot marketing plan for a casino, while keeping abreast of changes in the marketing and casino environment, researching and developing policies, and recommending appropriate sales channels. At least five years of experience in the field or in a related area is desirable.

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